Is Metronet Down In Lexington Ky (2024)

FAQs

How to reboot Metronet internet? ›

Disconnect your Metronet equipment from the power source (wall outlet). Keep disconnected for at least 10 seconds. After 10 seconds, reconnect the equipment to the power source.

Simply disconnect your Metronet equipment from the wall outlet, leave it disconnected for 10 seconds and then reconnect. It's simple and if you still have questions, we're here to help.

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If your Internet service is slow or not working, restarting your router can potentially remedy the situation. In order to do so, please unplug the power from the back of your router and wait about 30 seconds before plugging it back in. It can take several minutes for the router to completely start up.

First, and most likely, is issues with your equipment. Restarting your modem/router will often resolve the issue. Other reasons why your internet may keep going out include inadequate speeds, network congestion and inclement weather.

Reset: Hold both the Power key and the WPS key simultaneously for 15 seconds. All LED indicators will flash green 4 times to indicate that the device has been reset to factory default settings.

Metronet, based in Evansville, Indiana, is owned by Oak Hill Capital and the Cinelli family, with KKR as a minority investor.

Does Metronet use a router? ›

A single eero wireless router is included* with Metronet internet plans up to 5 Gb, which is perfect for small homes and apartments but...

On occasion, Metronet runs temporary lines during installation or when completing repairs. Crews will bury the line as soon as possible. Weather permitting, our crews will bury your line within 14 business days.

It's possible your router isn't connecting to the internet because of a buildup of temporary files, which can cause network connection problems. Restarting your router clears the temporary files from its memory and brings everything back to baseline.

Unplug the power cord from the WiFi router. Wait at least one minute, then reinsert any batteries and reconnect power to the modem. Wait at least two minutes to allow the modem to power up. The modem's lights should gradually turn on to confirm the device has power and is connected to the internet.

Step 1: Unplug the modem and router from the power outlet. Step 2: Wait at least 15 seconds. Step 3: Plug the modem back into the power outlet first, wait 1-2 minutes, then it's time to power on the router. Step 4: Wait for all panel lights on your cable modem to turn green before testing your internet connection.